Collection and use of personal data
Personal data -any data that can be directly or indirectly associated with you as an individual and that is collected and processed by Solidago OÜ for contracts execution with individuals, ensuring communication with them and complying with the legal obligations.
Personal data of regular customers can be collected in any of the following ways:
- When you provide us with your contact details (including your name, identification code, mail address, phone number, postal address, preferred communication method) on our website or otherwise (for example, in our stores);
- When you use our website, the data is collected through your account or cookies;
- When you make a purchase or place an order in our store or online store and save your contact data or purchase preferences (Solidago OÜ in certain sections may ask you to voluntarily provide your personal data and personal information. Such personal data may include your name, address, zip code, e-mail address, phone number and other data);
- When you choose to make a deferred payment purchase.
Other data collection
Use and storage of collected personal data
To ensure the best customer service, Solidago OÜ may disclose information about individual users to a third party, which provides Solidago OÜ with services and is obliged to keep safe any of the shared information as per the relevant contract between the parties. Such a third party may be, for example, our partner, the responsibility of whom is the delivery of goods sold in our online store, or the provision of services in case of a deferred payment purchase. Solidago OÜ stores all customer personal data until the contract with such regular client is terminated. The data that Solidago OÜ should store in accordance with the law (for example, user credentials) is stored at Solidago OÜ in compliance with the current legislation. The store is entitled to transfer the customer’s personal data to its payment processing partner – Maksekeskus AS – in order to verify customers and process online payments.
Amendments to personal data
Customers can view, change and complete their personal data collected in order to identify and communicate with them, on our website in the “My Account” section. If the amendments relate to your e-mail address (your username on the website kruvid24.ee), please notify us about it, since our clients cannot change their e-mail address on their own.
Security of personal data
To avoid unlawful use of data and customer rights, such requests can only be submitted in a format that allows to identify the person sending this request (shall be digitally signed or personally signed in the company’s office). We are entitled to answer such requests within 30 days. We consider a request for termination of data processing as a request for termination of the contract with a regular customer.
Any personal data you provide while visiting the web-site and shopping at kruvid24.ee online store is considered confidential information. The use of end-to-end encryption channel with banks guarantees the protection of buyers‘ personal data and bank details.